FAQ

Lone Wolf Real Estate LLC – Buy, Sell, and Rent the Best Properties in Dubai, United Arab Emirates

1. Introduction These General Terms and Conditions (“Terms”) govern the relationship between Lone Wolf Real Estate LLC (“the Company”, “we”, “us”, or “our”), a licensed real estate firm regulated by the Dubai Land Department (DLD) and the Real Estate Regulatory Agency (RERA), holding DLD License No. [Insert License Number], and you (“the Client” or “Clients”) regarding services for buying, selling, renting, or leasing properties in Dubai, United Arab Emirates.

By engaging our services, signing any agreement (including mandatory RERA Forms), or proceeding with a transaction facilitated by us, the Client acknowledges and agrees to these Terms.

2. Services Provided Lone Wolf Real Estate LLC offers professional services to assist Clients in:

• Identifying, viewing, and recommending suitable properties for purchase or rental.
• Assisting Clients in buying properties (resale or off-plan).
• Assisting Clients in selling properties.
• Assisting Clients in renting or leasing properties (residential, commercial, or other)

Our services include market analysis, property searches, negotiation support, coordination with developers/owners/landlords, documentation assistance, and facilitation of transactions in full compliance with UAE laws and RERA regulations. All engagements are subject to the execution of the relevant mandatory RERA Form (e.g., Form A for property listings by sellers/landlords; Form B for buyer/tenant engagements).

3. Client Obligations

• Provide accurate, complete, and up-to-date information, documents, and instructions required for us to deliver services.
• Comply with all applicable UAE laws, including anti-money laundering (AML), KYC requirements, and property transaction regulations.
• For sellers/landlords: Sign the relevant RERA Form A and confirm property details (e.g., title status, no-objection certificate (NOC), service charges, mortgages).
• For buyers/tenants: Sign the relevant RERA Form B and provide necessary financial/instructional details.
• Not engage in any fraudulent, misleading, or unlawful conduct in connection with transactions we facilitate.

4. Fees and Commissions Fees and commissions are agreed in writing (via RERA Form or separate agreement) prior to commencing services and are payable upon successful completion of the transaction (e.g., registration at DLD Trustee Office for sales, or signing/Ejari registration for rentals).

Standard market rates in Dubai (subject to negotiation and agreement):

• Property Sales (Resale/Secondary Market): Typically 2% of the final sale price + 5% VAT, usually paid by the buyer (negotiable; off-plan purchases often 0% to buyer as developer covers).
• Property Rentals/Leases: Typically 5% of the annual rental value (or minimum AED 5,000, whichever is higher) + 5% VAT, usually paid by the tenant.
• Commercial Properties: Negotiable, often 2–5% for sales or 5–10% of annual rent for leases.

All fees are exclusive of 5% VAT (where applicable). Additional charges (e.g., for premium marketing, valuations, or administrative services) may apply if separately agreed. Fees and commissions are non-refundable once earned (e.g., upon transaction completion or as per agreed terms).

Payment Methods: We collect fees exclusively via manager’s cheque or bank transfer, whichever is more convenient for the Client. We do not accept cash or virtual/cryptocurrency payments.

5. Property Rental Deposits and Cancellations For rental transactions, we may collect a security deposit or holding deposit on behalf of the landlord (as per agreement).

• Any deposit or commission paid becomes non-refundable if the Client cancels the rental agreement after 3 days from the date of payment/deposit, unless otherwise agreed in writing or due to landlord default.
• Refunds (where applicable) will be processed via the original payment method within a reasonable timeframe.

6. Confidentiality We will treat all personal and transaction-related information provided by Clients as confidential and will not disclose it except as required by UAE law, RERA/DLD regulations, or with the Client’s explicit consent.

7. Limitation of Liability

• We act as an intermediary and do not own, guarantee, or warrant any property, its condition, title, or suitability.
• We shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to our services or any property transaction.
• Our total liability shall not exceed the fee paid by the Client for the relevant transaction.
• Clients are advised to conduct independent due diligence, including title searches, inspections, and legal advice.

8. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall first be attempted to be resolved amicably through good-faith negotiation. Failing resolution, disputes shall be referred to mediation or arbitration under the rules of the Dubai International Arbitration Centre (DIAC), or to the competent courts of Dubai, as applicable.

9. Amendments We reserve the right to update these Terms at any time. Amended Terms will be posted on our website or communicated to Clients in writing. Continued engagement of our services constitutes acceptance of any changes.

10. Entire Agreement These Terms, together with any signed RERA Forms or specific service agreements, constitute the entire understanding between Lone Wolf Real Estate LLC and the Client.

By engaging Lone Wolf Real Estate LLC, the Client confirms they have read, understood, and agree to these Terms and Conditions.